Page 27 - CIBERSAM2016-ENG

Quality Programme and Internal
Assessment
Coordinator: Dr. Rafael Tabarés-Seisdedos (Universidad de Valencia)
The CIBER is accredited and complies with the requisites contained in ISO 9001:2008 standard in administrative procedures and Biobanks. In this improvement context, assessment becomes necessary and CIBERSAM’S structure, processes and scientific production were evaluated in 2016.
Structure. This takes into account the qualification, technological capacity, infrastructure, economic- administrative organisation, management of material and human resources.
Processes. This stresses accomplishing the mission of the CIBER, the relevance of the work done on national and international scales and consistency in planning, dissemination and disclosure of the results.
Scientific production. Production is appraised in relation with the resources available, the number of publications, patents and evolution over time.
Indicators for 2016
Situation Indic. 2015
Objective for 2016
Situation in 2016
Observations
Number of improvement areas detected.
3
3
3
“Santiago Reig” award for incentives for CIBERSAM contracted staff (best publication as first signatory).
New CIBERSAM training courses: “Critical reading course” and “I Meta-Analysis Course”.
Performance of improvements on the GRIDSAM database.
Number of preventive actions implemented.
2
2
1
Design of an application for performing psychopathological exploration.
Number of internal satisfaction surveys performed *.
1
1
1
Satisfaction survey on Attached CIBERSAM staff.
Number of external satisfaction surveys performed.
1
1
-
The survey on laboratories is not taken because it is decided to eliminate this as an objective for the new Strategic Plan 2017-2019, due to problems in change of human resources of laboratories and impossibility of carrying these out properly.
Number of analyses of surveys.
2
2
1
Satisfaction survey on Attached Staff. The Satisfaction surveys of pharmaceutical laboratories were not analysed as there was no participation (this survey is eliminated in the new Strategic Plan).
Percentage of surveys on internal users out of the total number of surveys performed
Contracted staff surveys 46%
(+5%)
Contracted staff surveys -
Calculation of the increase in percentage is not applicable because the survey on contracted staff was not issued in 2016.
Attached staff surveys -
(+5%)
Attached staff surveys 21%
Calculation of the increase in percentage is not applicable through being the first year in which the attached staff survey is issued.
Percentage of surveys on external users answered out of total number of surveys performed
40%
>80%
-
It is decided to remove the laboratory survey as
an objective for the new Strategic Plan 2017-2019, due to problems in change of human resources of laboratories and impossibility of carrying these out properly.
* Survey on contracted CIBERSAM staff in 2015 and a survey on attached CIBERSAM members in 2016.
SAM
Transversal Programmes 27